News: Oct 09, 2012
Welcome to HDK and a Lunch Seminar with Sarah Drummond, on Wednesday October 31 12.00 – 13.00. Sarah is the founder and Director of Design at Snook, a Social Innovation and service design outfit based in Glasgow, Scotland.
Designing services in the public sector is difficult. Embedding this as a process to ensure services meet user needs is even more difficult. Design is essential to the development of the public sector offerings and needs to find it's fit within government, public bodies and at the frontline.
Sarah Drummond has worked on both the inside and outside of the public sector, championing design to create social change and ensure services live up to the expectations of the public.
Sarah focuses on making social change happen by re-thinking public services from a human perspective. She thrives on leading process of change, putting design thinking at the heart of organizations.
She will share lessons from working in both these roles and offer suggestions of where design can and should fit within the public sector landscape.
Snook have launched several ventures which include MyPolice, a platform to create new dialogues between the police and the public and The Matter, an enterprise focusing on teaching young people out of education, employment and training the skills needed to enter the workplace by supporting them to form mini companies and create research newspapers responding the public sector organizations.
Time: Wednesday October 31, at 12.00–13.00
Place: Aulan at HDK – School of Design and Crafts, University of Gothenburg, Kristinelundsgatan 6-8, Gothenburg.
Lunch: Bring your own lunch or buy lunch in the café at HDK. Call Tamar (070-992 60 23) and specify if you want to buy vegetarian or non-vegetarian food. Bring cash (50 SEK).
Sign up: Send an email before October 29 to firstname.lastname@example.org